Frequently Asked Questions

About Events

Find answers to frequent questions about our activities.

What is the event program and who are the speakers?

All event program information is available on the web page of each event. See the full calendar here.

How do I attend an event?

The online calendar provides information on all events and options to register as an attendee and/or purchase exhibition space and sponsorship packages.

What payment methods are available?

Payment for all events can be made by credit card or bank slip.

Am I allowed to charge the fee to my company?

You can only charge your company if it is a member of IBP. See a list of IBP members here de empresas associadas.

How long will it take to receive my invoice?

Up to three days after you have confirmed you registration.

Am I allowed to cancel or replace my registration?

Yes, but all replacements must be made no later than the day before the event. If you cancel your registration, IBP will return 70% of the fee you paid within the time established for each event.

How is my registration confirmed?

All confirmations are made by email.

I have registered as a student. Where should I send my education institution’s enrollment statement?

The statement attesting that you are enrolled with an educational institution must be submitted by

What does the registration package include?

Your registration package includes participation in all technical program activities and receipt of event materials. Extra program activities are not included in the registration fee.

Will I receive my credentials in advance?

No, your credentials will be delivered by the IBP events team in the registration area at the event.

If I fail to show up for the event, will my registration be automatically canceled?

No, cancellation should be requested in advance within the period established for the event in question.

Will I receive a certificate?

Certificates will be delivered upon your request.

How do I get access to the materials presented at the event?

IBP will create a password-protected link to download materials. Login details will be sent by email to each attendee.

I am an author. Where can I find information about my paper?

When your paper is registered, IBP sends you a code and password. These will give you access to the “author area” on the event website, where you can view the relevant information and presentation program.

About Courses

Find answers to frequent questions about IBP activities.

How do I enroll in a course?

You should enroll on the IBP website by accessing the details of the relevant training course. See the full calendar here.

When can I enroll?

Check on the IBP site whether the “registration” button is available for the desired course. You can also register your interest by hitting the “register my interest” button. We will notify you when a new class has been opened in our calendar.

Do I need specific qualifications to enroll for a course?

It depends on the course and the target audience profile described in the course syllabus.

I am uneasy about registering my CPF number. Do I really need to?

It is recommendable so we have your complete details.

How is my enrollment confirmed?

Confirmation is either given when you enroll on the website or sent by email.

How will I know whether my course has been confirmed?

You will receive a course confirmation email 14 days prior to the start of the course.

What is the duration of a typical training course?

Course duration varies with the type and subject of the course. Update training and (in company training courses) range from 16 hours to 40 hours; extension courses range from 140 hours to 250 hours. Shorter, six-hour courses (mini courses) are also available.

May I take two or more courses at the same time?

Yes, as long as the timing reconciles.

Are courses delivered online or classroom-based?

IBP currently offers classroom-based training only.

Am I allowed to print my own certificate?

Certificates are printed on special anti-counterfeiting paper. They are printed by IBP and delivered to students either by hand or by mail.

Are the course contents printed on the back of the certificate?

Yes, for all types of courses the course content is printed on the back of your certificate.

Are certificates issued at no cost?

All IBP course certificates are issued at no cost to students.

What are the requirements for earning a certificate?

Certificates will be issued only to students who attend at least 75% of classes or meet course-specific requirements.

How will I receive my certificate? How long will it take?

Certificates are delivered on completion of the course or sent by mail within 30 days of course completion.

How do I request a second copy of my course completion certificate?

Please send an email to Educational Projects Department  with the following details: full name, course name and year completed.

What payment methods are available?

For legal entities, bank slips. For individuals, bank slip, credit card (in up to three installments without interest) and debit card.

If I cancel my course will I be reimbursed?

Enrollments can be canceled no later than 5 (five) working days before the start of the course, and refunds are limited to 90% (ninety percent) of the amount paid.

How do I report issues or submit suggestions for course improvements?

In every course students receive a form for suggestions. IBP maintains an open channel for suggestions, critiques or questions. If you have additional questions, contact us..

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